Finest Resorts

Infinite Excellence, for You to Share

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Gift Yourself A New Tradition To Celebrate With Style

Think of it; there is always a special occasion to share unforgettable moments with the people you care the most

151105_Finest_Shoji_1758Whether it’s a major milestone or a personal achievement. From significant birthdays to solo-friends trip, you deserve to celebrate in style!

Let’s talk about an upcoming event you want to remember forever. Picture yourself in a Caribbean destination surrounded by your most important people, THEN comes the attention to detail we will deliver for this unforgettable experience!


Go beyond
Measuring every detail and crafted personalization, the Excellence Group properties provide a wide range of venues you can frame in your memories with amazing landscapes on secluded pristine beaches or the traditional private event specially designed for you!finest 015

Do something new

While you could have dinner at home, it’s always better when you don’t have to cook for yourself, so we have the perfect fit for it! With an intimate location, Excellence will craft the buffet menu or an a la carte dinner you want to have this day! You decide how and when to pop-up the champagne! Cocktails are flowing, service on top and all smiles happening around. It’s your celebration!

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Keep the benefits coming
Attention here! When celebrating a special occasion with your friends at any of the Excellence Group properties, you’ll be entitled to get a superior Suite Category for this one of a kind event, plus the Amazing All-Inclusive amenities you can enjoy in every location!


Imagine watching the sunrise or stargazing right from your lounge bed just because you deserve it! Let’s make it a tradition!finest 043

No strings attached
With a flexible no-contract or deposit requirement, your friends will get the benefit of booking with a code designed just for you to commemorate this big celebration!

Dream of it & make it happen
Go wild and imagine how you would like to spend your next birthday or a girls-only holiday! A themed party, Gatsby celebration, Silent Party? A bonfire on the beach? Bachelorette celebration? You choose because we’ll make it true with the very Excellence signature service you deserve!


If you have something special to celebrate, don’t let it pass. Mark the occasion with something fun and celebrate it with us!

Get more details for this Social Group Package? Contact the Groups department at


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Gifting the Joy Of Happiness With The Excellence Style!

Because We Know That Sharing Is Caring, Let’s Keep The Joy Of Sharing Love All-Year-Round!

As many of you already know, every year Excellence Group Luxury Hotels & Resorts takes the great occasion of Christmas Holidays to give love and happiness to the less fortunate kids in the communities of Cancun, Punta Cana, and for the first time in the Montego Bay area.DSC_2893-XL

Share The Love All Year!
Thanks to the amazing contribution from our dear Excellence guests, we have set a bigger goal this time that’s why we decided to keep the celebration all-year-round with a special gift for you too!

If a visit to any of our properties is on your horizon, be part of the joy of giving! Bring a toy, soccer ball, doll, stuffed animals, games & puzzles, even clothes, shoes, and school supplies!25353938_1726095797409081_1734481610202385501_n

In return, Excellence will give you a surprise that you won’t be able to refuse!DSC_3044-XL

Earn points and get your surprise faster!

When bringing the toys to the resort of your preference: Excellence Riviera Cancún, Excellence Playa Mujeres, Excellence Punta Cana, Excellence El Carmen, Excellence Oyster Bay, Finest Playa Mujeres, and Beloved Playa Mujeresmake sure you take a picture from your special delivery with the Front Desk or Concierge team in it to validate your upcoming gift!!

Then, share your picture with the Hashtag #ShareTheLove on the official Facebook page of the resort you’re visiting and wait for a Gift Card with a USD 100 Booking Bonus just FOR YOU!*

* Non-transferable. Valid Only for A Unique Reservation.  To redeem your Gift Card, reservations have to be done directly in our Call Center.  Valid for reservations made within a year after issued with a Travel Period no greater than 18 months after issued.

There is no deadline, so if you want to bring your gift any time of the year, we’ll make sure your donation is delivered by the annual Christmas Share Party!

Please consider cash gifts are not acceptable.

Share the Joy of Love and contribute to this amazing cause to give happiness and smiles to the little onesDSC_3024-XL

Help us reaching an outstanding mark this time!


Take a look at our previous Christmas sharing parties from 20142015, 2016 and 2017 at our properties in Mexico, and The Dominican Republic.


Toll-Free US + 1 866 540 2585
Toll-Free CA +1 866 451 15 92
Toll-Free UK +0 800 051 6244

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Join our Christmas share party 2017!

This is a great opportunity to draw a smile on a child’s face!


For the fourth consecutive year, Excellence Group has taken the great occasion to give back to the community in Cancun and Punta Cana. It is the perfect time to share the fortune and happiness of celebrating Christmas.

Thanks to the amazing participation from our Finest guests, this year our goal is bigger and looking to bring much more happiness than last year.

As not many families have the means to bring presents to their young ones, kids from ages between 2 and 17 can expect a very nice surprise and delightful Holiday party organized by members of the Excellence Group staff!

If you are willing to participate, you can bring a Christmas gift for the children at any of our Excellence Group properties in Mexico: (Excellence Playa MujeresExcellence Riviera CancunFinest Playa Mujeres and Beloved Playa Mujeres).

As for the Punta Cana properties, this will be the second year in a row that we’ll contribute to this beautiful cause. The newly renovated Excellence Punta Cana, and Excellence El Carmen will be the hub for this happy program.

What can you donate? Your gift can be any toy, soccer ball, doll, stuffed animals, games & puzzles, even clothes & shoes, school supplies are welcome. There is no deadline, so if you want to bring your gift any time of the year, we’ll make sure your donation is delivered! Please consider cash gifts are not acceptable.

The goal is to share as many smiles as we can!

With your help and love, we will make sure many children have a memorable celebration for these days, to remember with fortunate the importance of sharing and caring.

Take a look at our previous Christmas sharing parties from 20142015, and 2016 at our properties in Mexico, and Punta Cana, The Dominican Republic.

Make sure to follow all the updates and conversation on our Facebook channel!


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Amazing Gazebos To Tie The Knot In The Caribbean

Ok, Destination Wedding is on the radar and you are figuring out where in your dreamed nuptials you and your soulmate will state “I Do”.

Let’s say you’ve chosen the perfect idyllic location. The Caribbean. Why not!? A gorgeous beach setup where you and your family will also enjoy a holiday to remember.

Great! A fun and romantic event ahead! Now let’s put hands on the cake and start defining how you picture yourself on this location.

kaysibell-1502468253699Photo Credit by IG User: Kaysybell

First things first, outdoors or indoors? Can’t decide? We will help you out.

Choose the ideal Gazebo according to your personality



The Stone Gazebo. Simplicity and minimalism define you. Sophistication and elegance are a key part of your personality. Marriage is a solid structure and a long term commitment. You are determined and show you care about your comfort and your beloved ones.


dureevents-1501877644106Beach setup.  Nature is labeled on your soul. Being in contact with the exterior and beautiful surroundings is what you are passionate about. You connect easily with your senses and there is nothing better than being with your loved ones on such a special day admiring a magical sunset while you seal lips with your significant other.

Photo Credit by IG User: DureEvents


N052601WDPrivate Ball Room. ‘Exclusive’ is your favorite word. Traditional and elegant are synonyms of the sensorial experiences you love enjoying with your very close friends. With the flexibility to use the room as you would like, you are almost guaranteed to have an event that looks unlike any other.

Photo Credit by IG User: NMun0126


With these clues, which idea suits you better? Think fast!

Now let’s go find that ‘First dance’ song you’ve been playing all day long! 😉

Looking for more details about the perfect wedding setup? Make sure you contact our Wedding partners from Finest Playa Mujeres HERE.

Photo Credit by IG User: AdamOprisPhotography

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Global Wellness Day is back!

We couldn’t be more excited to share this experience with you!

Global Wellness Day is back to Finest Playa Mujeres and we’d like you to participate.


Global Wellness Day is a social project created by volunteers dedicated to living well and to raise awareness for a healthy lifestyle.


Wellness is an active process of becoming aware of and making choices towards a healthy and fulfilling life.  It is a dynamic process of change and growth. A good or satisfactory condition of existence; a state characterized by health, happiness, and prosperity; welfare.


Come and say YES! to raise awareness about living well and increase motivation, not just for a day, but for the remaining 364 days of the year.


How can we achieve this state of wellness?

– Recognize the value of your life
– Pause and think, even if for just one day of the year
– Be free from the stress of everyday city life and bad habits
– Make peace with yourself.


Last year we had a blast with all of you during the Global Wellness Day and this time, we want to make it bigger.  Would you join us? Say Yes! 


June the 10th, 2017. Save the date! 

*Stay tuned on our Facebook page for more details*

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Turn Easter week into a special time!

Ready for your next Easter break at Finest Playa Mujeres? Prepare to live the finest experience of serenity, relaxation, and peace with our essential and relaxing options.

A treat for the senses at the reach of your fingertipsxSpa

Cancun, one of the most visited beach resorts in the world offers a wide range of beauty and nature perfect to enjoy the Easter holidays.

From culinary delights, unlimited food and drinks, and amazing entertainment, everything you need to enjoy this paradise is available at Finest Playa Mujeres.WPSpa1Simply disconnect from the world to dedicate a moment to yourself.

ONE Spa is a healing and holistic sanctuary to pamper yourself with nurturing treatments that invite you to relax and connect with One energy within the benefits of One world.WPSpa3Enjoy gentle hands in a massage that will relax all your senses, renew yourself with hydrotherapies and purify your body and soul during your holidays.

The Easter season invites to connect with what is inside of one, the energy flowing and connects us with One love, One world.

Allow us to provide you with the most intimate, exclusive and sublime experience. A ONE of a kind retreat. Reserve at

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Finest Resorts FAQ’s

At Finest Playa Mujeres building unique and memorable experiences are our specialty. In a pristine tropical landscape nestled between the Caribbean Sea and a wildlife preserve comes the newest modern all-inclusive luxury resort in Cancun.


Photo Credit: by Sky is the Limit Photography


How far is the hotel from Cancun’s airport? We are located in Playa Mujeres, 25 minutes north of Cancun’s International airport.

Does the property allow kids? Yes. Finest Playa Mujeres welcomes and accommodates guests of all ages, including couples, mid-size groups, and families.

How many rooms are available in the property? Finest Playa Mujeres features 450 finely appointed guest suites, the exclusive Excellence Club for adults 18+ to enjoy and the Finest Club for guests of all ages.

Who should I contact if I want a special request? If your arrival date is approaching, feel free to contact our Concierge partners at Our partners will happily assist you.

What kind of entertainment is available? Daily and night entertainment. Live shows, music, tastings and more.

What kind of facilities do you provide for babies and toddlers? At Finest Playa Mujeres

What kind of activities are available for Finest Kids? At Finest Playa Mujeres you will find all-day activities for all ages–from toddlers to tweens to teens.

Our facilities are segmented by ages:

  • The Mini Club welcomes 0-2 years old, accompanied only by their parents or supervised by an adult.
  • 3-6 years old; Registration is obligatory. Parents’ supervision nonmandatory.
  • Maxi Club 7 – 11 years old; Registration is required. Parents’ supervision nonmandatory.
  • Teens Club 12 – 15 years old; Registration is required.

Does the resort provide Babysitting service? Yes, this is for an additional fee of 20 USD per hour per kid and you can arrange it with our Front Desk partners.

If you want to have a romantic dinner? Our Imagine Lounge, Special DayCare Lounge by the Lobby, will allow you to enjoy alone time for breakfast and dinner with the comfort that children will be fully attended by our professional staff. (Video games, board games, movies, books, etc. available) 3+ years old; Registration is required.

As for private dinner on the beach*, please contact our Concierge partners to arrange your appointment.  *Additional charges may apply.

What kind of transportation services are provided? You can arrange your private service or taxi thru our Seasons Tours partners. Please contact them for more information at

Does my reservation include transportation? The suites that have the transportation included are our Imperial Suite With Pool, Imperial Suite Two-Story Rooftop Terrace With Plunge Pool. If you want to arrange your transfer, feel free to contact our partners from Seasons Tours.

How can I make my air conditioning work? Please verify that the main door and terrace are completely closed. The aircon is connected to both doors and will not work if one of them is open.

Is smoking permitted in my room? Only in your balcony.

Is Wi-Fi included? Yes. This service is available in your suite and throughout the hotel.  You also have free calls to USA & Canada.

What are the alcohol bottles included in-room stock? To get a detailed list of the premium liquor available, we kindly recommend contacting Concierge at

Who can I contact if I want to swap the bottles in my room? Our concierge partners will be very pleased to assist you with any special request.

How many times is the mini-bar re-stocked during my stay? Your mini-bar will be re-stocked daily.

What is the suite service schedule? It is available 24 hours. You will find a menu in your suite.

What is the Voltage of electric outlets in my room? You will find electric USA standard one outlets, 110 volts.

What is the pool schedule? The pools are open from 7:00 am to 8:00 pm

What kind of aquatic sports are included in my reservation? Finest Playa Mujeres offers a wide variety of beach, land and water activities throughout each day, including kayaks, snorkeling gear, sailing, windsurfing, paddle board, deep-sea fishing*, private yacht excursions*, introductory scuba lessons, scuba diving with instruction*, aerobics & water aerobics, and water polo. *May apply an extra cost so as motorized activities.

What kind of fitness activities can I enjoy during my stay? At Finest Playa Mujeres you will find a range of workout classes such as Cardio, Boxing, Pilates, Fitball, Aqua Fitness, Circuit Training, Yoga, Meditation & Breathing Aromatherapy. Our Fitness Center hours are from 6 am to 8 pm.

Can you exchange money in the hotel? Yes, please visit the front desk.

Are there any promos available? You can find all our Special Offers here:

Is it OK to use the water from the tap? The tap water on your suite is purified, but we recommend drinking bottled water only. All the water served in the restaurants and bars has been purified and treated to ensure the highest quality standards.

When is the turndown service time? Our housekeeping staff will attend your suite daily. An additional turndown service is offered at nights. If you wish your suite to be cleaned at a specific time please dial “0”.



Photo credit: Luce Pare

What are the Restaurants available? Finest Playa Mujeres offers 12 irresistible all-inclusive international dining options, plus one beach snack grill and one Sports Bar with snacks. And with 16 different bars throughout the resort, refreshment is always at your fingertips.

  • The Market Kitchen- Specialized in flavors from all around the world. A culinary experience ranging from the traditional to the exotic.
  • Duke’s Lobster & Seafood – Breakfast or lunch with specialties ceviche, rice, and salads a la carte. Dinner with seafood and lobster prepared to taste.
  • Insimie Trattoria-Authentic Mediterranean flavors of Tuscan antipasti selections, salads, homemade pasta and baked specialties.
  • Bistro- Relax with a wide variety of healthy menus for breakfast, lunch, and dinner overlooking the beautiful grounds. Exclusive for Finest and Excellence Club members (18+).
  • Las Dunas Beach House- Located on the Beach, enjoy salads Wood-fire pizzas and grilled dishes.
  • Brass- Á la carte menu of cut prime steaks, abundant quality salads, homemade pasta and topped with an extensive international wine list.
  • Tinto & Tapas- A variety of traditional cuisine prepared in homes and Spanish restaurants.
  • Lizo- Include international dishes as well as authentic Mexican and Tex-Mex specialties.
  • Shoji- Authentic oriental flavors prepared conventional techniques from Vietnam and Thailand to Japan and China.
  • Le Petit Plaisir- This French cuisine is inspired by the seasons and accompanied by world class wines in a classic setting.
  • Surf & Turf- The perfect combination between sea and land with our dishes designed especially for you with a gourmet touch it deserves.
  • La Cocinita Food Truck- The ideal place to quickly satisfy that craving of hamburgers, hot dogs, french fries, tacos, nachos at lunch or at dinner.

As for our Bar & Lounges, in our 16 bars and lounges at Finest Playa Mujeres, you will find top mixologists that will know how to whip up your favorite drink. All premium wine, beer, spirits and non-alcoholic drinks are included in your Finest Playa Mujeres experience.

  • Golden Bar
  • Sweet Corner
  • Legends
  • Aqua Bar I
  • Aqua Bar II
  • Piano Bar & Cigar Lounge
  • Teatro Spirits & More
  • Teatro Tequilas & Mezcales
  • Tropical Juice Bar
  • Sky Bar
  • Central Plaza
  • Excellence Club Lounge
  • Excellence Seaside Ba
  • Finest Club Lounge
  • Finest Seaside Lounge
  • Sake Bar

Is there a dress code for dining? Yes, all dress codes can be found in your Finest Day delivered in your room daily or

Does the dress code apply also for kids? Yes, feel free to ask our partners for wardrobe advice.

Do I need reservations for any of the restaurants? There is no need to make any reservations as it is a first come first serve, however for the Hibachi grill you must reach our hostess at Shoji for your accommodation.

What kind of nightly entertainment can I find at Finest Playa Mujeres? Top performers grace our main stage and lounges every day of the week. Enjoy live music, professional shows and exhilarating theme nights such as Bollywood, White Party and Mexican Nights–from Mexican folklore to Madonna, a Michael Jackson tribute to thrilling magic and comedy performances.

Weddings and Romance At Finest Playa Mujeres


Photo Credit: KatieXWJ

Looking to celebrate your Anniversary or Honeymoon?  The Honeymoon or Anniversary Package is complimentary with your stay at Finest Playa Mujeres. Guest must request it at the time of booking and will be required to present a copy of the wedding certificate during their check in. Anniversary Package will be valid 7 days before or 7 days after your anniversary date. The Honeymoon Package: Valid for 3 months after your wedding date.

Who to contact if you want to marry at Finest Playa Mujeres? It will be a pleasure to make your dream come true. Please contact our partners at for detailed assistance.

Is there a way to arrange a romantic dinner at the beach during my stay? Yes. For information about the menu and availability, please contact Concierge in the lobby.

Can children attend a wedding? Yes, Finest Playa Mujeres is a contemporary resort and the only all-inclusive luxury family friendly resort in greater Cancun.



ONE Spa honors the universality that binds all diversity. ONE Spa offers you nurturing therapies from far corners of the world and the expertise of healing hands that channel the body’s energy for balance and wellness.

What are the treatments available in the Spa? We have a treatment made just for you. Feel free to look our menu and choose the one you want more:

Can my kid enjoy a day at the spa too? Yes, we have treatments designed for all ages including a special menu just for families and kids. More details here:

Can I book a spa service prior my arrival? Yes, please contact our Spa partners at or feel free to book online and save 15% discount on regular prices. Our partners will happily assist you.

For reservations, feel free to contact our partners on out toll-free numbers:

US +1 866 540 25 85
CA +1 866 451 15 92
UK +0 800 051 6244
MX +01 800 966 36 70

or via email